Support

1. In-app: in a chat tap ••• → Report user, or tap Report on the profile, and choose Underage suspicion. Reporting also blocks that person for you straight away.
2. Email the Child Safety POC: contact@othiri.com (include username, screenshots, timestamps if possible).
3. Emergency: If you are in immediate danger, contact local authorities first.

Handling: We remove CSAE content/accounts, may preserve relevant data where required by law, and cooperate with lawful requests from authorities. See Child Safety Standards (CSAE).

• Edit profile: Update photos, bio, and interests from the profile screen.
• Age requirement: Othiri is 18+ only. Accounts in violation may be removed.
• Login issues: Ensure stable internet and the latest app version, then retry.
• Delete account: Settings → Account → Manage account → Account control → Delete Account, or from othiri.com/delete-account. This CLOSES the account rather than wiping it — the page explains exactly what is removed and what we keep. Cancel a Google Play subscription separately; deleting does not stop billing.

1. Report: Open the profile or chat → tap Report → choose a reason. The list is: fake profile or catfish, harassment or hate, scam or solicitation, inappropriate content, underage suspicion, and other. Add context if you can.
2. Block:Instant, and it works both ways — neither of you can see or message the other afterwards, and you drop out of each other’s feeds.
3. Emergency: If you feel unsafe, contact local authorities first.

Moderation approach: every photo is reviewed by a person before it is shown to anyone, and written content is checked automatically as it is submitted. Nothing automated removes an account — a person decides, and the outcome can be a warning, a restriction, or removal.

• Cancel subscription: Play Store → Profile → Payments & subscriptions → Subscriptions → Othiri.
• Request refund: Play Store → Profile → Payments & subscriptions → Budget & history → select purchase → Request refund.
• Device changes: Sign in with the same Google account to restore entitlements.

Note: We don’t store full payment card details. Billing is handled by Google Play.

• Access / export data: Email contact@othiri.com.
• Delete data: Use “Delete account” in Settings or email us with subject “Data Deletion – Othiri”.
• Corrections: Update profile info in-app; contact us for anything else.

Learn more in our Privacy Policy. Effective date: 2026.

In line with India’s IT Rules, we aim to acknowledge a grievance within 24 hours and to resolve it within 15 days, subject to what the investigation needs.